Welcome to A Plus International Movers (“Company,” “we,” “our,” or “us”). These Terms & Conditions govern your use of our website https://aplusksa.com/ and any services provided by A Plus International Movers.
By accessing our website or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services.
1. About A Plus International Movers
A Plus International Movers provides professional relocation and logistics solutions, including but not limited to:
- International Relocation
- Domestic Moving
- Office Relocation
- Villa & Apartment Moving
- Packing & Unpacking
- Furniture Dismantling & Assembly
- Secure Storage Solutions
- Freight Services
- Vehicle Transportation
- Customs Clearance Assistance
Service availability may vary depending on location and destination.
2. Website Use
By using this website, you agree to:
- Use the website only for lawful purposes.
- Provide accurate and truthful information when submitting enquiries or quotation requests.
- Not misuse, interfere with, or attempt to gain unauthorized access to the website or its systems.
- Not upload malicious software, viruses, or harmful code.
- Not copy, reproduce, or distribute website content without prior written permission.
3. Quotations
All quotations provided through our website, email, WhatsApp, or telephone are:
- Estimates based on the information provided by the customer.
- Subject to change after a physical survey or additional information.
- Valid only for the period specified in the quotation.
- Exclusive of additional charges unless specifically mentioned.
Additional costs may apply for:
- Extra packing materials
- Additional labor
- Stair carrying
- Long carrying distances
- Delays beyond our control
- Customs duties and taxes
- Storage services
- Special handling requirements
4. Booking Confirmation
A booking is confirmed only after:
- Acceptance of our quotation.
- Confirmation from our team.
- Payment of any required advance or deposit (if applicable).
We reserve the right to refuse or cancel bookings under exceptional circumstances.
5. Customer Responsibilities
Customers agree to:
- Provide accurate pickup and delivery addresses.
- Inform us of fragile, valuable, hazardous, or oversized items.
- Ensure legal ownership of all items being transported.
- Be available during pickup and delivery.
- Obtain any required permissions for building access or parking.
Failure to provide accurate information may result in delays or additional charges.
6. Restricted Items
For safety and legal reasons, customers must not include prohibited items such as:
- Explosives
- Firearms and ammunition
- Illegal substances
- Hazardous chemicals
- Flammable materials
- Perishable food items (unless agreed)
- Live animals
- Items prohibited under Saudi Arabian or destination country laws
The Company reserves the right to refuse transportation of restricted items.
7. International Shipping & Customs
Customers are responsible for:
- Providing accurate shipping documentation.
- Complying with customs regulations.
- Paying customs duties, taxes, inspections, or government fees where applicable.
A Plus International Movers is not responsible for delays caused by customs authorities or government agencies.
8. Delivery Schedule
Estimated pickup and delivery dates are provided for planning purposes only.
While we strive to meet all schedules, delivery times may be affected by:
- Weather conditions
- Customs clearance
- Port congestion
- Government regulations
- Transportation delays
- Force majeure events
We do not guarantee exact delivery dates unless specifically agreed in writing.
9. Payment Terms
Customers agree to pay all applicable charges as stated in the quotation or invoice.
Payments may be accepted through approved payment methods offered by the Company.
Failure to make timely payments may result in:
- Delay of services
- Suspension of delivery
- Storage charges
- Legal recovery proceedings where applicable
10. Cancellation & Rescheduling
Customers should notify us as early as possible regarding cancellations or changes.
Cancellation fees or rescheduling charges may apply depending on:
- Notice period
- Reserved manpower
- Transportation arrangements
- Materials already purchased
11. Limitation of Liability
While we take every reasonable precaution in handling customer belongings, A Plus International Movers shall not be liable for:
- Delays beyond our control
- Customs-related delays
- Natural disasters
- Government actions
- Force majeure events
- Damage resulting from customer-packed goods
- Normal wear and tear
- Mechanical failure of electronic items not packed by us
Where liability applies, it will be limited in accordance with the applicable service agreement and relevant laws.
12. Insurance
Transit or relocation insurance is available where applicable.
Customers are encouraged to request insurance coverage before transportation begins.
Insurance coverage is subject to the insurer’s terms, conditions, and claim procedures.
13. Intellectual Property
All content on this website, including:
- Logos
- Graphics
- Images
- Text
- Service descriptions
- Icons
- Website design
is the property of A Plus International Movers unless otherwise stated and is protected by applicable intellectual property laws.
Unauthorized use is strictly prohibited.
14. Privacy
Your use of this website is also governed by our Privacy Policy.
By using our services, you consent to the collection and use of information as described in our Privacy Policy.
15. Third-Party Websites
Our website may contain links to third-party websites for your convenience.
We are not responsible for the content, security, or privacy practices of those external websites.
16. Website Availability
We make reasonable efforts to keep the website available at all times.
However, we do not guarantee uninterrupted access and reserve the right to modify, suspend, or discontinue any part of the website without prior notice.
17. Changes to These Terms
We may update these Terms & Conditions at any time.
Any changes will become effective immediately upon publication on this website.
Continued use of our website or services after updates constitutes acceptance of the revised Terms.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the Kingdom of Saudi Arabia.
Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the competent courts of Saudi Arabia, unless otherwise required by applicable law.
19. Contact Us
For questions regarding these Terms & Conditions, please contact us through the contact details available on our website.
Website: https://aplusksa.com/